Never split the difference : Chris Voss [0] &
Start with No : Jim Camp [1] opened my eyes to tactics used by sales/"business" folks when they negotiate with me and provided some tips which help me in my own negotiations. Case in point: A car dealer mentioned to me casually that a car whose MRP is AUD 38800 would never be discounted below 34000. I took it as a psychological "anchor" that had to be explored and negotiated rather than agreed upon without discussion. Started with a random figure of 32349 and ended up with getting the car for 33500 ( given that it was my first negotiation, I think it's a win :-) )
Influence by Cialdini is a timeless classic that helps me appreciate the fascinating world of human psychology
[0] https://www.amazon.com.au/Start-No-Jim-Camp/dp/0609608002/re...
Influence by Cialdini is a timeless classic that helps me appreciate the fascinating world of human psychology
[0] https://www.amazon.in/Never-Split-Difference-Negotiating-Dep...
[1] https://www.amazon.in/Start-No-Negotiating-Tools-That/dp/060...
https://www.amazon.com/Start-Negotiating-Tools-that-Pros/dp/...
Contradicts conventional wisdom about negotiation goals and tactics. Very actionable advice about using interrogative led questions and avoiding the pitfalls of making assumptions during negotiations.