The Fifth Discipline: The Art & Practice of The Learning Organization

- You are talking about the application of general systems theory. https://www.amazon.com/Systems-Thinking-Creative-Holism-Mana...

- For general systems theory: An Introduction to General Systems Thinking by Gerald M. Weinberg https://www.amazon.com/Introduction-General-Systems-Thinking...

- For systems thinking and the learning organization:

The Fifth Discipline: The Art & Practice of The Learning Organization by Peter Senge https://www.amazon.com/Fifth-Discipline-Practice-Learning-Or...

- There is a great course that covers soft systems methodology, specifically to solve social problems: https://www.plusacumen.org/courses/systems-practice

- Habits of a systems thinker: https://www.watersfoundation.org/systems-thinking-tools-and-...

- Systems thinking resources: http://donellameadows.org/systems-thinking-resources/

* Update added additional resources.

https://www.amazon.com/Handbook-Organizational-Learning-Know...

https://www.amazon.com/Wellsprings-Knowledge-Building-Sustai...

https://www.amazon.com/Winning-Knowledge-Transfer-Michael-En...

https://www.amazon.com/Only-Knew-What-Know-Knowledge/dp/1451...

https://www.amazon.com/New-Edge-Knowledge-Management-Changin...

https://www.amazon.com/Fifth-Discipline-Practice-Learning-Or...