A great resource to get you thinking along the right lines: the book Spin Selling[1]. This book is about doing selling involving long sales cycles, where it could take you a good amount of time to close the deal. This is often the case with enterprise software.
An example of a great concept from this book that has shaped the way I approach things: You've heard of the concept of closing, where you ask the customer to buy the product. Spin selling extends that concept in the realm of a longer sales cycle that involves many steps such as demos, consulting sessions and so on. Every interaction you have with the customer has some desired outcome that eventually leads to the final sale. For example, your initial contacts with the prospect, the goal of those initial interactions is to get the demo scheduled. Or perhaps it's to introduce you to someone closer to the decision maker. In each interaction, you keep a goal in mind and close towards that goal.
Three other books that were amazing and formative for me are below. These aren't about sales in particular but about making your own business in general, which includes sales in various degrees:
2. Good to Great
3. Crossing the Chasm
4. The E Myth
Also an honorable mention goes to this book, which is more about marketing than sales: Winning Through Intimidation. The book isn't actually about intimidating people, but it's about branding, image, and approach. Despite the evil sounding title, it's an amazing resource.
The shotgun approach that both FirefoxOS and Ubuntu Phone took saddens me - I think they could have done very well had they focused on acquiring power/niche users instead of trying to be a mass-market consumer product from the get-go.
When the iPhone first launched, it wasn't adopted by everyone. I remember when, in ~2009, I and a few friends were the only ones I knew who had an iPhone. It wasn't until around 2011 that pretty much everyone I knew had a smartphone.
The basic business lesson is that you have to "cross the chasm" from early adopters to mainstream users - you can't just start selling a new product to everyone and expect to succeed without massive resources, and even then your product can still struggle (see: Apple Watch). Really, the only way to pull it off is to establish a niche market before targeting the general market. This book [1] does a great job of explaining the process - Mozilla and Canonical execs would do well to read it!
Sadly, many startups don't seem to have very good business sense and long-term thinking. "If we're not the iPhone yesterday, then we can't compete and we might as well 'pivot' and 'focus' on our 'core offerings'" - not true! There is a market for a user-respecting, fully (or even mostly!) FLOSS smartphone, but my parents certainly aren't going to buy one - they just got their first iPhone last year after all - so sell to me and people like me, not them. Then, maybe in 6-8 years, once the platform has matured and the FLOSS benefits become obvious, you'll start to break into the general market and start to challenge iOS and Android. But I don't think most companies are down for that; sadly, most are just focused on next quarter's profits instead of building something lasting.
An example of a great concept from this book that has shaped the way I approach things: You've heard of the concept of closing, where you ask the customer to buy the product. Spin selling extends that concept in the realm of a longer sales cycle that involves many steps such as demos, consulting sessions and so on. Every interaction you have with the customer has some desired outcome that eventually leads to the final sale. For example, your initial contacts with the prospect, the goal of those initial interactions is to get the demo scheduled. Or perhaps it's to introduce you to someone closer to the decision maker. In each interaction, you keep a goal in mind and close towards that goal.
Three other books that were amazing and formative for me are below. These aren't about sales in particular but about making your own business in general, which includes sales in various degrees: 2. Good to Great 3. Crossing the Chasm 4. The E Myth
Also an honorable mention goes to this book, which is more about marketing than sales: Winning Through Intimidation. The book isn't actually about intimidating people, but it's about branding, image, and approach. Despite the evil sounding title, it's an amazing resource.
[1] https://www.amazon.com/Spin-Selling-Neil-Rackham/dp/05660768... [2] https://www.amazon.com/Good-Great-Some-Companies-Others/dp/0... [3] https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstr... [4] https://www.amazon.com/Myth-Revisited-Small-Businesses-About... [5] https://www.amazon.com/Winning-through-Intimidation-Victor-B...
When the iPhone first launched, it wasn't adopted by everyone. I remember when, in ~2009, I and a few friends were the only ones I knew who had an iPhone. It wasn't until around 2011 that pretty much everyone I knew had a smartphone.
The basic business lesson is that you have to "cross the chasm" from early adopters to mainstream users - you can't just start selling a new product to everyone and expect to succeed without massive resources, and even then your product can still struggle (see: Apple Watch). Really, the only way to pull it off is to establish a niche market before targeting the general market. This book [1] does a great job of explaining the process - Mozilla and Canonical execs would do well to read it!
Sadly, many startups don't seem to have very good business sense and long-term thinking. "If we're not the iPhone yesterday, then we can't compete and we might as well 'pivot' and 'focus' on our 'core offerings'" - not true! There is a market for a user-respecting, fully (or even mostly!) FLOSS smartphone, but my parents certainly aren't going to buy one - they just got their first iPhone last year after all - so sell to me and people like me, not them. Then, maybe in 6-8 years, once the platform has matured and the FLOSS benefits become obvious, you'll start to break into the general market and start to challenge iOS and Android. But I don't think most companies are down for that; sadly, most are just focused on next quarter's profits instead of building something lasting.
[1] https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstr...